We get calls from time to time trying to figure out a parts order and having a particularly hard time doing so because the customer is having a hard time describing exactly what he wants and we just can’t place it. What if there a way t solve both these problems? A company out of Georgia thinks they may have the answer…take a picture and link that picture to a database.
They are testing fasteners such as screws and bolts just now. However, they are partnering with larger box stores and box houses aiming to make them the core group of customers. Here is a link to the article: http://www.techrepublic.com/article/with-partpics-visual-recognition-tech-youll-never-buy-the-wrong-part-again/
What do you think? Would you buy parts by taking a picture? Here is a link to their web site in case you want to let them know.